Hilton Hotels / Hilton Grand Vacations and Tim Owens:
A 13-Year Administrative Professional "Partnership of Excellence"
Since the year 2013, Hilton Hotels and Hilton Grand Vacations have continued to rely on Tim's expertise year after year -- renewing and expanding their partnership for more than a decade.
In addition to on-site admin professional consulting, Hilton consistently resubscribes to Tim's on-demand Microsoft Office admin recall support platform, reaffirming their confidence in the results, the value, and the long-term impact of his programs.
"On-Site" Admin Professional Consulting Timeline
- July 2013: Hilton invites Tim to work with / consult with admin professionals at their corporate headquarters in Florida
- July 2015: Hilton invites Tim to work with / consult with admin professionals in Florida (again)
- July 2018: Hilton invites Tim to work with admin professionals in Atlanta
- October 2018: Hilton invites Tim to work with / consult with admin professionals at their Admin Professional Conference in Honolulu
- September 2018: Hilton Las Vegas requests training
- July 2025: Hilton requests Executive Assistant training on Word/Excel
- October 2025: Hilton requests Executive Assistant training on Word/Excel
"Online" Microsoft Office Admin Recall Support Subscription Timeline
- May 2016: Hilton subscribes to 30secondtraining.com
- May 2017: Hilton resubscribes to the online admin assistance platform
- May 2018: Hilton resubscribes again
- July 2025: Hilton resubscribes again
Engagement #1 July 2013 - orginal email request from Kelly Clayton below
-- Kelly Clayton, Executive Assistant to CEO Mark Wang, requests Tim to teach their Executive Admin at headquarters.
-- Email from Kelly Clayton, Executive Assistant to CEO Mark Wang
Results on the initial training (email below)
-- Email from Kelly Clayton, Executive Assistant to CEO Mark Wang
Engagement #2 July 2015 - second request for Tim to present at the Executive Assistant retreat
-- Hilton flies Tim from LA to Florida (again)
"Hello Tim! How have you been? I wanted to reach out to you because we are planning our 2015 Executive Assistant retreat and would love it if you would conduct training again."
Engagement #3 July 2018 - third request to present at the Executive Assistant retreat in Atlanta (email below)
Hilton flies Tim from LA to Atlanta
"I will be sure and share the survey results when they are all in -- You were a big hit!"
-- Kelly Clayton
Engagement #4 October 2018 - fourth request for Tim to present at the Asian Pacific Region Executive Assitant retreat. (email below)
Hilton flies Tim from LA to Honolulu and possibly Japan to teach their Executive Admin. (Originally scheduled for August 2018. Postponed till October 2018) - click image below to enlarge
Results of the Honolulu training?
Click image below to enlarge
-- Kelly Clayton
Engagement #5 November 2018 - fifth request for training in Las Vegas.
Hilton Las Vegas Requests Training
"Everyone that I have spoken with felt that your Microsoft Office online training in 30-second sessions was one of the best and most helpful. Many commented that they wished it was longer."
"We are in the talking stages of setting up something for business management and possibly other departments who would benefit greatly from your training (myself included)."
-- Katherine Mangian, In-House Executive Assistant
Engagement #6 July 8, 2025 - sixth request:
Remote Training Consulting Request - email below (click image below to enlarge)
Engagement #8 Year 2017
Online Subscription to Admin Professional System Support - click image below to enlarge
Engagement #9 Year 2018
Online Subscription to Admin Professional System Support - click image below to enlarge
Engagement #10 Year 2019
Online Subscription to Admin Professional System Support - click image below to enlarge
Summary
Since Year 2013, Hilton Hotels and Hilton Grand Vacations have relied on Tim's expertise year after year, continuously renewing and expanding their partnership for more than a decade.
Beyond on-site instruction / consultation, and remote-virtual instruction, Hilton consistently renews its subscription to Tim\s on-demand Microsoft Office training and Admin Support Platform - reinforcing its confidence in the measurable results, sustained value, and long-term organizational impact of his programs.
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