Letters of love, praise, and recommendation.

It is with great pleasure that I write this letter of appreciation and endorsement of your wonderful computer training company.

On behalf of the City of Beverly Hills, thank you for delivering such energetic, hands-on, and easy to understand classes for our employees.

Participants continue to speak highly of your pleasant demeanor, vast knowledge, and how you make the training fun, relevant and interesting. Your patience and ability to instill confidence in your students is commendable. I'm also impressed that you make yourself available beyond the classroom to answer participant questions and help trouble-shoot.

A sure sign of the success of a program is when those who participate want more. As such, I'm pleased to have you return through the coming summer months to conduct another round of Word, Excel and Outlook classes; in addition to Access and PowerPoint.

Thank you for your professionalism and skill in facilitating these classes Tim. Your passion and dedication to your work is inspiring and I so appreciate our partnership.

In March 2011, our city contacted Tim Owens to conduct onsite Microsoft Office training for our City.

Tim contacted us and spent over an hour on the phone listening to our needs. Armed with that information, Tim designed a training program that fit our needs.

When training day arrived, Tim was here at the City and our employees could not have been any more pleased with the training. Tim's training is very popular as it is fun, relevant, hands-on and focused to exactly our needs. All of our employees that took part in Tim's training were very pleased and happy with the training.

In fact, we were so happy with Tim's training, we have discussed future plans to have Tim conduct more of our software training.

I highly recommend Tim's Microsoft Office training.

I thoroughly enjoyed the training last week — I was actually telling our Community Development Director that it was one of the best training classes I've taken. I would highly recommend your training to any and all companies.

Also thanked by D. Marie Smith, Secretary II, Dublin Police Services.

The police officers thought you were great!!! I'm sure the word will spread over there!

Everyone spoke so highly of your computer training… my boss wants you back!

Please call me — would like to set up more classes. Thanks for your hard work and happy to have you back!

Mr. Timothy Owens taught WordPerfect to several Convention Center employees and did a wonderful job.

He was motivated, knowledgeable and inspirational throughout the entire day.

All the students in the course raved about Mr. Owens' ability to make the information understandable, relevant and fun.

I have specifically asked for Mr. Owens in scheduling additional courses at the Los Angeles Convention Center.

He is the type of training instructor an employer loves to have because he makes learning fun and instills confidence in the users.

Mr. Tim Owens has been the instructor for several of our PC/MAC classes. He has provided instruction in Microsoft Windows 3.1, Microsoft Word 6.0 level 1 & 2, and Introduction to Macintosh.

I and my staff have found him to be very pleasant and extremely patient which has been very important since our users have had little, if any, computer experience. He easily keeps the attention of the class, makes learning fun, but most importantly teaches the programs very thoroughly and with an encouraging method that does not intimidate the users. He has been very adaptable to our classes which are mostly comprised of mixed PC and Mac users.

I have found him to be very competent, and very knowledgeable about all the software applications. We needed to adjust our training style and he was helpful in assisting us with this. We have enjoyed having him as an instructor for our classes and would certainly recommend him to others who have similar needs.

Tim Owens was hired by Tanner Mainstain Blatt & Glynn to train our employees on Microsoft Word, Outlook 2003, and Excel.

We could not be any more pleased with the results. Everyone at our Firm benefited from Tim's teaching and we saw results immediately.

Tim Owens came into our office, sat with us, listened to our needs and then customized the training to fit our employees' skill levels. We are so pleased with Tim's performance and patience with our employees that we are having him back for more customized training and on-the-job consulting. He has helped our Firm operate more efficiently.

It was particularly important to us that our employees recognized the value in the training; therefore, we were extremely happy to see them requesting individual time for better understanding and clarity.

Tim's ability to implement training based on the work we actually perform was invaluable. Our employees walked away with great ideas and the ability to see new ways of creating efficiency.

I highly recommend Tim Owens for any training your company may need. He is friendly, positive, and knowledgeable and his training is truly top notch.

I highly recommend Mr. Timothy Owens for computer training. He instructed the employees of the City of Seal Beach (including the City of Seal Beach Police Department) in Microsoft Word, Excel, Access, PowerPoint and Outlook.

Mr. Owens did an excellent job. He was highly motivated, extremely knowledgeable and upbeat. Every participant in the course walked away having learned something new and seemed eager to practice the skills they had acquired in the hands-on training sessions.

Mr. Owens is the type of training instructor an employer loves to have because he makes learning fun and instills confidence in the users.

During the months of May and June 2004, Tim Owens provided our staff with introductory classes in Windows XP Professional, and three Microsoft Office 2003 applications: Outlook, Excel and Word.

I received a number of very enthusiastic comments from our employees about their classes, such as “that was the best training I've ever had.”

Tim is a very patient, enthusiastic, and methodical trainer, and Tim went out of his way to visit staff after his sessions for one-on-one follow-up assistance.

Timothy Owens tutored me in an individual Excel I session. I found him to be well organized, patient, and very knowledgeable about the software. I highly recommend him for any software teachings or tutorial assignments.

At the recommendation of our Orange County office, Perkowitz and Ruth enlisted the services of Tim Owens to instruct our employees in a Microsoft Project class.

We were very pleased with the outcome. Tim was helpful, professional and friendly from the moment he began speaking. He made the entire training process easy, exciting and extremely informative. Tim provided five laptop computers, and without an additional charge he allowed our IT Department to set up additional employees so that they were also able to attend the class.

We greatly appreciate that the class was “hands-on” and Tim was able to solicit everyone's involvement. Many in attendance stated they walked away with a thorough understanding of Microsoft Project.

Because we were so impressed with Tim's teaching style, we are considering the Project Level 2 class and an additional Excel class. I would highly recommend Tim Owens for all software training.

I highly recommend Tim Owens Software and Office Skills Training service.

I've attended many of Tim's classes and walk away learning something new every time. Tim's positive teaching approach and patience works especially well for the novice software user. He uses real life examples and ensures that his students understand each concept that he is teaching and will work further with individual students during the break and even after the training session!

In my opinion, it is very rare to find someone with strong IT/software knowledge and also have the ability to communicate and teach. Tim is one of these exceptional people. He provides a valuable service.

Tim Owens was hired by Andreini & Company to give classes in Excel (both intermediate and advanced levels).

Although there were some groans from employees about computer training, everyone who attended the classes came away with a confidence and excitement to use what they learned.

Tim's outgoing and professional demeanor made the classes not only informative, but also fun and easy to follow.

His willingness to take questions specific to the work we do and then to explain, step-by-step, how to achieve each goal was invaluable.

We would definitely use Tim's services again and would highly recommend him to anyone who needs computer training for their employees.

Mr. Owens was employed by the City of La Puente for two days to provide training in Microsoft Word, Excel, PowerPoint and Access. The feedback I received from the employees was all very positive. The employees learned new shortcuts and commented on Mr. Owens' knowledge of the programs and the thoroughness of his teaching.

In addition, the employees enjoyed being in Mr. Owens' class because he made it fun and gave each employee individual, one-on-one training.

This past year we contacted Tim Owens to teach Microsoft Word, Excel and PowerPoint classes for our staff and managers here at the Cheesecake Factory Corporate center. He was able to successfully create an individualized program that took into account varying skill levels of our staff members.

Tim's knowledgeable and interactive approach has been consistently well received. He makes the information easy to understand and his relaxed teaching style encourages participation. People report they are able to immediately apply the practical tips and shortcuts they learn in class. In addition, his easy to use handouts ensure learning continues after the session is over.

Because our development classes are optional, we want to offer sessions that are practical and helpful to our people. Tim Owens' training sessions fit our corporate needs. Because we received such a positive response, we will have Tim teach another class next month.

I wanted to provide you with some feedback from my recent training on Windows NT Server here in the San Diego area.

I was able to attend the five day class last week and feel very fortunate that Tim Owens was the instructor. Several of my system technicians had spoken very highly of Tim, and his ability to bring the training on Windows NT Server and Networking Essentials to meet their needs. I was asked by my team to provide you with positive feedback about the training provided by Mr. Owens.

I have also committed to my team that I would suggest that we here at Pacific Bell could very much utilize having someone of Tim's caliber on our payroll. It would be of great assistance as we go online with the intelligent workstations, to have someone with Tim's expertise and abilities in the field. We believe he would greatly enhance our ability to provide excellence in customer service.

We feel the skills and abilities that he displayed are very rare in today's marketplace and would be a great addition to our team.

Tim Owens was hired by Wahoo's Fish Taco to conduct a training course in Microsoft Excel.

We were all very pleased with his class and would definitely recommend him to other companies looking for an informative and entertaining computer training course.

Tim communicated very clearly with the staff and had step-by-step instructions everyone could follow. Many of the staff members enjoyed his sense of humor mixed in with the training material, so the class was fun and informative.

Everyone in the training session learned a great deal and we enthusiastically would hire Tim to do future computer training classes.

In my capacity as Director of Admissions for this college I have had occasion to interact extensively with Mr. Owens. Tim is a Core Class Instructor in our Microsoft Certified System Engineer Program (MCSE).

My students constantly request his classes and are most complimentary of his method of instruction. In his time at our college he has exhibited true caring for our students, professionalism, and competence. We have found him to be of the highest quality of instructor.

In the past year I have had an opportunity to interact with a large number of instructors and industry professionals. Tim Owens has earned my highest rating and respect as a colleague and fellow professional.